What should be included regarding corrective action in the report?

What should be included regarding corrective action in the report?

• A. The training program for new operators
• B. The profit forecast for next quarter
• C. Corrective action to be taken to prevent recurrence
• D. The new color of signage

Answer: (C)

Corrective action in the report should spell out the steps that will prevent the issue from happening again. It focuses on the root cause and lays out concrete actions, who is responsible, when they will be completed, and how their effectiveness will be verified. In practice this fits into a CAPA approach: identify the cause, implement actions to remove that cause, and add measures to prevent recurrence. Items like a training program, profit forecast, or a change in signage color do not address preventing the recurrence of the problem unless they are directly tied to stopping it in the root cause context.

Corrective action in the report should spell out the steps that will prevent the issue from happening again. It focuses on the root cause and lays out concrete actions, who is responsible, when they will be completed, and how their effectiveness will be verified. In practice this fits into a CAPA approach: identify the cause, implement actions to remove that cause, and add measures to prevent recurrence. Items like a training program, profit forecast, or a change in signage color do not address preventing the recurrence of the problem unless they are directly tied to stopping it in the root cause context.